Which LSD?

[Dpro]

And thus is the reason why I decided to give up posting/replying regularly on forums for quite a while now; I'm very direct at what I say, I don't talk marketing BS (unless it's my own sales thread) and I can at times be a little sarcastic/personal (and for that I apologise)

Rather than clutter up this thread though, if you want to talk/learn a bit more, you are always free to PM me (on the condition that everything in a "private" message stays private)

I appreciate your brevity here and also realize we can get personal and sarcastic in the heat of the moment . I may take you up on the p.m.s as what you state is fascinating.

 

[M-Sport fan]

As far as you claiming no one shows you respect or you think they do not claiming that does not play well in public when trying to get business it actually kind of comes off petty.

^^THIS!

A vendor, or a vendor's engineer may actually be the absolute 'last word' authority on a given topic/part, but the outright demand for blind respect from potential customers does not sit well with me, personally.

At times in this present day world, many sellers, and vendors seem to forget just who is the actual customer, and who is the salesperson/vendor trying to get said potential customer (as admittedly as much of a PIA they/we can be at times ) to buy their products.

 

[Sondorage]

I hear MFactory is pretty good. I haven't installed an LSD on my FiST so I cannot speak from experience.

 

[MFactory]

^^THIS!

A vendor, or a vendor's engineer may actually be the absolute 'last word' authority on a given topic/part, but the outright demand for blind respect from potential customers does not sit well with me, personally.

At times in this present day world, many sellers, and vendors seem to forget just who is the actual customer, and who is the salesperson/vendor trying to get said potential customer (as admittedly as much of a PIA they/we can be at times ) to buy their products.

I agree dependant on the circumstance, however, you need to see if from my point of view of what actually happened:

- Customers pre-ordered products from us
- We spent thousands of dollars on R&D costs to develop said products
- A competitor comes in, all gungho "Made in USA" so we are better than their cheap Chinese rubbish and there is no way they can make said product
- Customers decide to listen to said competitor, ditch us and ask for refunds. That is 100% their right to do, hence why we refunded everyone no questions asked. We are now thousands of dollars and hours into R&D, all down the drain
- Competitor then finds out they can't do what they promised, but decides not to refund customers
- Customers then come back asking us if we can help them, with a some of them asking us if we can "understand" their situation and help them out financially

Now, why should I help these people out again? You can call me petty, you can say customer is always right, you can say we are the sales person/vendor and must try to get potential customers no matter what, but if you've never been in this situation before, I'm sorry but we just have to agree to disagree.

If you want to purchase our product based on merit, I will happily accomodate you. But if you want to disrepect us simply because we are from Taiwan, then I'm sorry, I cannot help you.

P.S Nowhere have I demanded blind respect from anyone, so I think you have taken the previous comments out of context. However, we all have to draw a line between customer-vendor relationships and I simply refuse to help anyone that disrepects us due to country of origin.

 

[M-Sport fan]

I agree dependant on the circumstance, however, you need to see if from my point of view of what actually happened:

- Customers pre-ordered products from us
- We spent thousands of dollars on R&D costs to develop said products
- A competitor comes in, all gungho "Made in USA" so we are better than their cheap Chinese rubbish and there is no way they can make said product
- Customers decide to listen to said competitor, ditch us and ask for refunds. That is 100% their right to do, hence why we refunded everyone no questions asked. We are now thousands of dollars and hours into R&D, all down the drain
- Competitor then finds out they can't do what they promised, but decides not to refund customers
- Customers then come back asking us if we can help them, with a some of them asking us if we can "understand" their situation and help them out financially

Now, why should I help these people out again? You can call me petty, you can say customer is always right, you can say we are the sales person/vendor and must try to get potential customers no matter what, but if you've never been in this situation before, I'm sorry but we just have to agree to disagree.

If you want to purchase our product based on merit, I will happily accomodate you. But if you want to disrepect us simply because we are from Taiwan, then I'm sorry, I cannot help you.

P.S Nowhere have I demanded blind respect from anyone, so I think you have taken the previous comments out of context. However, we all have to draw a line between customer-vendor relationships and I simply refuse to help anyone that disrepects us due to country of origin.

Actually, I was NOT speaking to your particular specific scenarios above, but to a general attitude of "I'm doing YOU the favor by taking your coin for my god-like product or service" I get from vendors, professional service providers (including many local doctors/'specialists'), and anyone selling any services/products/etc., lately.

In reality, NOPE, the customer is NOT always correct, sometimes they are just absolutely WRONG.
But businesses, practices, service companies/providers, etc. should be run as if that IS the 'reality'.

BTW; I for one will ALWAYS chose something made here in this country if there is a choice or an option between two or more very similar products, no matter how high the quality of the foreign country of origin product may be, or whether or not it is more expensive than the foreign made/sourced part.

Dis me with abandon for that if you must, but that's just me.

 

[MFactory]

Actually, I was NOT speaking to your particular specific scenarios above, but to a general attitude of "I'm doing YOU the favor by taking your coin for my god-like product or service" I get from vendors, professional service providers (including many local doctors/'specialists'), and anyone selling any services/products/etc., lately.

In reality, NOPE, the customer is NOT always correct, sometimes they are just absolutely WRONG.
But businesses, practices, service companies/providers, etc. should be run as if that IS the 'reality'.

BTW; I for one will ALWAYS chose something made here in this country if there is a choice or an option between two or more very similar products, no matter how high the quality of the foreign country of origin product may be, or whether or not it is more expensive than the foreign made/sourced part.

Dis me with abandon for that if you must, but that's just me.

So you were NOT speaking with regards to my particular specific scenario above, but saying I have a general attitude of "I'm doing YOU the favour"? Where/when have I ever done that? Or has it just been solely on someone elses reply/comment to my post (which you just said you were NOT referencing?). Sorry, but that just does not make sense. Everything that has been said/quoted so far has been in reference to my original post.

Or I'm I getting the message over wrong and you actually weren't referencing me at all and where just making a general statement? If so, then fairdo's. Forum miscommunication at it's best...haha

Again, as for the customer is always right; That is NOT reality, no matter how much the customer thinks it should be. There are lines to be drawn, and the customer should not cross that line. We don't demand you to blindly respect us, but we also expect the common courtesy of not disrespecting us. If you do disrespect us, then just don't expect us to go above and beyond what IS expected from customer service. In the above scenario (that you were not referencing), we gave all customers a full no-questions-asked refund, even after we had finished development of the parts, and that was the end of it. We did what was required "as a company", and we are well within our rights to decide to abandon the project, no matter how much the returning customers want us to help them.

If someone shits on my face, I'm not going to lick it and say "yum yum", just because they are a customer, end of story. But if that's something you believe should still be done by the company no matter how disgusting it is, then that's your right to think that way.

As for being patriotic, there is nothing wrong with that and I'm all for it. Why would I dis you for that?

 

[M-Sport fan]

Or I'm I getting the message over wrong and you actually weren't referencing me at all and where just making a general statement? If so, then fairdo's. Forum miscommunication at it's best...haha

Yes, THIS! ^^

The post was just to show disapproval for a general lack of customer care, and even a disdain for their (even NON-PIA) customers I've seen lately among suppliers/vendors/service providers IN GENERAL, and was NOT aimed at you in particular.

In that post I was taking dpro's quote, which was somewhat aimed at you, and applying it to an attitude I've observed lately from MANY; vendors, suppliers, and service providers, across the board, but not at you, or your company specifically, since I've never dealt with you at all.

As far as buying products made in the country of my residence; I do not consider that "patriotic".

It's just something that I have always done, again IF I had a choice, which sadly there is less and less of that choice as time goes on.

 

[MFactory]

Yes, THIS! ^^

The post was just to show disapproval for a general lack of customer care, and even a disdain for their (even NON-PIA) customers I've seen lately among suppliers/vendors/service providers IN GENERAL, and was NOT aimed at you in particular.

In that post I was taking dpro's quote, which was somewhat aimed at you, and applying it to an attitude I've observed lately from MANY; vendors, suppliers, and service providers, across the board, but not at you, or your company specifically, since I've never dealt with you at all.

As far as buying products made in the country of my residence; I do not consider that "patriotic".

It's just something that I have always done, again IF I had a choice, which sadly there is less and less of that choice as time goes on.

Well, the Fiesta isn't even an American car to begin with (it is British/European), so that makes it even harder to find US-specific parts for it. Come to think of it, my first car was actually an mk2 Fiesta XR2

 

[flbchbm]

EDIT: Oh mfactory, not msport..... LoL

My first car (not a security question I use...) Was an AMERICAN MOTORS CORP, 4 dr RAMBLER in seafoam green. How's that for Amurican? LoL

Yes, so little is made here anymore. Capitalism as it's finest.... Cheaper labor and some raw materials overseas.

Remember when an MIJ transistor radio was the new standard?


Sent from my SM-N960U using Tapatalk

 

[M-Sport fan]

Oh msport..... LoL

My first car (not a security question I use...) Was an AMERICAN MOTORS CORP, 4 dr RAMBLER in seafoam green. How's that for Amurican? LoL

Yes, so little is made here anymore. Capitalism as it's finest.... Cheaper labor and some raw materials overseas.

Remember when an MIJ transistor radio was the new standard?


Sent from my SM-N960U using Tapatalk

Yeah, I guess that I consider myself sort of an economic/trade 'nationalist', but ONLY an economic/trade nationalist, and NOT ever the other kind.

 

[Mikey456]

Yeah, I guess that I consider myself sort of an economic/trade 'nationalist', but ONLY an economic/trade nationalist, and NOT ever the other kind.

Well to be honest I never bought the Fiesta because it’s a Ford product, but because it’s the best hatchback in its class IMO. Same with an electric car I would buy the Chevy Bolt not because it’s a Chevy it’s because it looks normal, is practical and not too expensive (if it does not BBQ you)

 

[M-Sport fan]

Well to be honest I never bought the Fiesta because it’s a Ford product, but because it’s the best hatchback in its class IMO. Same with an electric car I would buy the Chevy Bolt not because it’s a Chevy it’s because it looks normal, is practical and not too expensive (if it does not BBQ you)

Yeah, as far as the FiST goes, it did work out for me that Ford was the ONLY USDM to offer us a rally style hot hatch HERE in this country, (finally), EVER.

So that, along with their heritage in the WRC and rallying in general, and that we can drive here, on the street, a performance car which is the basis for all of their varying WRC class cars, made it the ONLY choice for me (regardless of where it is screwed together).

 

[Mikey456]

By the way I would also support products coming from Taiwan. They are an important US ally and are resisting Chinese control.

 

[M-Sport fan]

By the way I would also support products coming from Taiwan. They are an important US ally and are resisting Chinese control.

Also, the quality of some of their product not only rivals, but even surpasses that of Japan's products currently.

 

[MFactory]

Also, the quality of some of their product not only rivals, but even surpasses that of Japan's products currently.

tbh, most parts (automotive) from Japan are made in either China, Taiwan or South Korea anyway, regardless of what it says on the box (like Germany, Japan has been using the "Made in Japan" label as they see fit without consequence)

 

[PhoenixM3]

EDIT: Oh mfactory, not msport..... LoL

My first car (not a security question I use...) Was an AMERICAN MOTORS CORP, 4 dr RAMBLER in seafoam green. How's that for Amurican? LoL

Yes, so little is made here anymore. Capitalism as it's finest.... Cheaper labor and some raw materials overseas.

Remember when an MIJ transistor radio was the new standard?


Sent from my SM-N960U using Tapatalk

I too had a Rambler Classic 660 in Robin’s egg blue. Top speed was 86MPH downhill. Steel dash, 3 in the tree, and seats that folded down to make a twin bed.

 

[flbchbm]

I too had a Rambler Classic 660 in Robin’s egg blue. Top speed was 86MPH downhill. Steel dash, 3 in the tree, and seats that folded down to make a twin bed.

cool! I honestly don't remember if it was that blue or blueish green. Probably the blue. It was ugly. Mine was an auto, gas gauge didn't work. Right, rear window decided to not go back up one day. Then another day the drive shaft dropped when the rear u-joint fell apart as I pulled out to cross a street. haa

 

[Dpro]

Honestly I will buy a part where ever it‘s made. It could be from China and made well or it could be from China and made terribly. Same thing goes for the U.S. I have seen some real crap that was made in the U.S. and ya I did not buy the FiST because it was a Ford. I bought it because it was the most fun to drive in its product class. It happens to be a mixed bag build quality wise. Mechanicals are pretty stout Body and soft parts not so much.
Though when purchasing something I look at a lot of things and make a decision.