Every great company has had some kind of recall at some point - it's how they acknowledged and handled it that made them or broke them. This kind of thing is a turning point for companies like Revo, who can do really well in the US market. It'll either scare people off for good or reassure them that this company takes risk away by standing behind their products.
I feel for Ron, he's just a middle man, don't blame him. Sounds like he's trying to do his part.
I've been paying attention to this because I liked the concept of the Revo kit and was considering it. Sounds like it's a beta level product that shouldn't have been released. However, the final revision will probably be really, really nice. Glad I wasn't one of the "beta testers" but I won't rule out a 2nd revision of this kit, depending on how Revo handles this. I think this can turn into a good thing if they exchange everyone's turbo for a revised unit. A core charge would be fine if they need some funds to help soak up the hit on their end in the meantime. Eventually they'd come out right side up after 2nd revision kits get some good press and testing and then sell like hotcakes.
Basically i'd love to see two things:
-exchange for revised turbo (not entire kit or refund necessarily) so people are taken care of
-2nd revision kit that works as good as OEM so I can buy one...