You can't love your FiST/Ford all day every day. It's like a marriage: It's not all love and roses 24/7. There are occasions when you think of the GnR song "Used to Love Her", about Ford or your FiST. So tell everyone about it, so we can all learn/vent/grow from the experience.
For me, it took about 6 years to realize it. I have a wrench light that came on about 3 weeks ago. I had just made my last payment in Aug. I am free and clear on the vehicle. I changed the oil like I always do. I usually do it right around 8-9k miles, as I use full synthetic Mobil One and it's good for 15k. But it went over 10k and the light came on. The light didn't go off after the change. I tried the reset of the light several times, it wouldn't go off. The car runs/sounds like a purring kitten. No issues.
So I took it down to my local Ford dealer. The same dealer that sold me the vehicle. The service dude said that the warranty was up. To which, I begged to differ. I remember VIVIDLY, discussing with the sales/finance dude that I wanted to extend it to 8 years/50k from the 3/36, as I only drive about 6-7k a year. He questioned it as if it was a strange number of years/mileage. I explained the reasons why and he agreed that it wouldn't be an issue, they can make it for whatever. I even repeated the years/miles to him right before he went back to print things up, as he asked me again to confirm it. We signed all kinds of things and here and there, and it all seemed legit. I have never had an issue with any other Ford that I have bought new (2 other Rangers). So back to the dealer/service rep. He shows that I have no active warranty..."Come again?" He directed me to the finance department. They have it in there computer as a 6 year/60k. Which I am 2 months beyond at this point. So I go home to check the actual paperwork that we signed (the wife signed as she had a higher FICO score so we could get better APR financing). The warranty was printed up as 6 yr/60k. So now I'm on the hook for $171 diagnostic fee.
So, ya. That's what I hate about Ford today. Double check your contracts before you walk out the door, people.
For me, it took about 6 years to realize it. I have a wrench light that came on about 3 weeks ago. I had just made my last payment in Aug. I am free and clear on the vehicle. I changed the oil like I always do. I usually do it right around 8-9k miles, as I use full synthetic Mobil One and it's good for 15k. But it went over 10k and the light came on. The light didn't go off after the change. I tried the reset of the light several times, it wouldn't go off. The car runs/sounds like a purring kitten. No issues.
So I took it down to my local Ford dealer. The same dealer that sold me the vehicle. The service dude said that the warranty was up. To which, I begged to differ. I remember VIVIDLY, discussing with the sales/finance dude that I wanted to extend it to 8 years/50k from the 3/36, as I only drive about 6-7k a year. He questioned it as if it was a strange number of years/mileage. I explained the reasons why and he agreed that it wouldn't be an issue, they can make it for whatever. I even repeated the years/miles to him right before he went back to print things up, as he asked me again to confirm it. We signed all kinds of things and here and there, and it all seemed legit. I have never had an issue with any other Ford that I have bought new (2 other Rangers). So back to the dealer/service rep. He shows that I have no active warranty..."Come again?" He directed me to the finance department. They have it in there computer as a 6 year/60k. Which I am 2 months beyond at this point. So I go home to check the actual paperwork that we signed (the wife signed as she had a higher FICO score so we could get better APR financing). The warranty was printed up as 6 yr/60k. So now I'm on the hook for $171 diagnostic fee.
So, ya. That's what I hate about Ford today. Double check your contracts before you walk out the door, people.