Slipping out of 6th gear during highway cruising

[Sam4]

Ford still has oe transaxles available. Why yes, they are pricey.

 

[flbchbm]

It is under warranty, so I'm not spending more than to swap the diffs.

 

[Intuit]

Check your engine/trans mounts. The shift box and trans are supposed to be linked so they move together but for whatever reason I've heard of some vehicles where a busted engine mount can create issues with the shifter popping out of gear.

 

[flbchbm]

I have a whoosh street lower mount and the poly inserts on both top mounts. Yes, they put them back in.

 

[flbchbm]

The new service manager found out I have an LSD in there and does not want to do the diff swap at all, just a trans swap. He says something to the effect he feels it should not be covered under warranty. He told his advisor to call and tell me that. Just going off that, it sounds like the mgr did not go back to Ford and tell them yet.

I told the advisor to tell him he can't take my LSD and ship it back to Ford as that would be very bad. This new service mgr will not call me either. Advisor said that's how he is. At the least, I told the advisor I'll check and see if I do still have the open diff in the garage. I'm 99% sure I have it. If I do, he can possibly do that, but it still requires a single swap, at my cost. That would acceptable to me. He thinks the mgr may not even go for that. Then I go back to the perf shop and have them do the swap...again.

Well, we all know the basics of the Magnuson-Moss act. The FTC says the manufacturer or dealer must show that the aftermarket equipment caused the need for repairs before denying warranty coverage. The service manager appears to be on a lower-level mode of thinking by refusing to talk to customers, so I don't even know whether he knows about it, cares about it or thinks I'm dumb. I already emailed my previous case's lawyer. He's being the bully right now and I have to think intellectually and rationally, rather than emotional and irrational. But they will not let me car sit there long at all. They will be quick to react and probably refuse to do ANY work (assume they have not removed my trans, which I just realized I forgot to ask if it has been removed).

 

[Intuit]

Devil's advocate, I've not heard of other ST owners having this type of failure and are guessing that it's pretty rare?
I suspect Judge Magnuson would merely have to be shown the following video or one of many like it, for them to air on the side of the manufacturer.
They put stickers to act as a "seal" on many electronic products and if for any reason (other than repair/maintenance) that product is disassembled, the manufacturer is within their right to deny warranty service.
Just be prepared to put the shoe on the other foot and anticipate what they'll come back with.

View: https://youtu.be/TvF2VF5tpIw


Has the shift cable adjustment been redone?

View: https://youtu.be/1IKeOPb-Xb4



Do you notice any jostling/vibration or movement of the shifter during normal in-gear maneuvers?
Shifter bushings?

View: https://youtu.be/sVJobZ54a8c

 

[flbchbm]

Devil's advocate, I've not heard of other ST owners having this type of failure and are guessing that it's pretty rare?
I suspect Judge Magnuson would merely have to be shown the following video or one of many like it, for them to air on the side of the manufacturer.
They put stickers to act as a "seal" on many electronic products and if for any reason (other than repair/maintenance) that product is disassembled, the manufacturer is within their right to deny warranty service.
Just be prepared to put the shoe on the other foot and anticipate what they'll come back with.
View: https://youtu.be/TvF2VF5tpIw
Has the shift cable adjustment been redone?
View: https://youtu.be/1IKeOPb-Xb4
Do you notice any jostling/vibration or movement of the shifter during normal in-gear maneuvers?
Shifter bushings?
View: https://youtu.be/sVJobZ54a8c

Shifter bushings were fine and did not need "upgrading" to solid bushings when I installed the Boomba short shifter.
I don't know what the mechanic did irt adjustment. It's about impossible to talk directly to the mechs at this dealer.
After I dragged my feet, on purpose, the service mgr agreed to do the two swaps, LSD and open diff, at my cost of course, $3,500). I've had it back a week and only drive highway 10 miles round trip four days, so it hasn't been tested that much. I'll be driving 90 roundtrip highway miles on Saturday. fingers crossed...