I like how the first thing to do was jump to the conclusion that it was the "build quality". Nobody, including WeTheNorth, knows that the installer didn't touch them. The installer could of said he didn't but do we really know? If he put on new crush washers and it fixed the problem it sounds to me that he took them off of backed the off and re-torqued them damaging the crush washer it was originally shipped with.
The plugs and crush washers are brand new when shipped from Pumaspeed, when the turbo arrives here I make sure every bolt and plug is tightened before shipping because most of the time I'm installing an actuator before shipping. During that time I put a wrench or allen key on everything to make sure it is tight, I have yet to come across a turbo that has has anything loose. As an installer myself of many, many turbo kits and engines in high horsepower cars I always go everyone else's work, maybe that was the case for this installer or maybe it wasn't in the end I know that everything is tight when shipping but anything can happen.
You weren't expecting a leak, I apologize for that. Sometimes things don't go as initially expected, if everything went 100% according to advertised then some people might not have problems selling their turbos or turbo kits. Forcing them to resort to being a crybaby with their slow brethren in a competing products thread. That is slow has multiple meanings too. That is just my thought on it, but what do I know I just shut down these whiners every time their mothers let them out of their basement. To this day the turbo, which I don't manufacturer, does everything it is advertised it can provide. All numbers that were initially mentioned were hit by multiple customers, not just by one dude. Again not once has there been an exaggeration of performance on this product. So you are getting everything you paid for, though it might take some time in the end you are getting the best sub-300hp turbo for the Fiesta ST.
Now, on the subject of it taking time, some are going to be bummed. However some are going to be jumping with joy that they finally might be relevant again. The next batch of X-37 turbos will be the last batch for awhile. We need to catch up on cores, get everything sorted, and get stock. So we have one allocation left on the last batch that is already ordered and in progress. Once that shipment is here and gone it will be a few months before they will be sold again. The plan is to get them on hand and not take any orders until they are ready to ship. That was the original plan but when you get 25 orders in 2 weeks and only have 20 cores in circulation it's hard to have everything done in a speedy fashion especially when those cores in circulation take awhile to get back from customers.
We will be testing a X37+ for the Fiesta ST in the next month or 2, but they will not go into production until there are yet again proven performance benefits and factual number claims. It is very possible that the X37+ will not end up going in production at all, there is a limit to how much air you can flow through a factory frame turbo before you have to recast the housings. So, we will test theory and post results when available. Until then any emails regarding the X37+ and further testing will be forwarded to this post.
The plugs and crush washers are brand new when shipped from Pumaspeed, when the turbo arrives here I make sure every bolt and plug is tightened before shipping because most of the time I'm installing an actuator before shipping. During that time I put a wrench or allen key on everything to make sure it is tight, I have yet to come across a turbo that has has anything loose. As an installer myself of many, many turbo kits and engines in high horsepower cars I always go everyone else's work, maybe that was the case for this installer or maybe it wasn't in the end I know that everything is tight when shipping but anything can happen.
You weren't expecting a leak, I apologize for that. Sometimes things don't go as initially expected, if everything went 100% according to advertised then some people might not have problems selling their turbos or turbo kits. Forcing them to resort to being a crybaby with their slow brethren in a competing products thread. That is slow has multiple meanings too. That is just my thought on it, but what do I know I just shut down these whiners every time their mothers let them out of their basement. To this day the turbo, which I don't manufacturer, does everything it is advertised it can provide. All numbers that were initially mentioned were hit by multiple customers, not just by one dude. Again not once has there been an exaggeration of performance on this product. So you are getting everything you paid for, though it might take some time in the end you are getting the best sub-300hp turbo for the Fiesta ST.
Now, on the subject of it taking time, some are going to be bummed. However some are going to be jumping with joy that they finally might be relevant again. The next batch of X-37 turbos will be the last batch for awhile. We need to catch up on cores, get everything sorted, and get stock. So we have one allocation left on the last batch that is already ordered and in progress. Once that shipment is here and gone it will be a few months before they will be sold again. The plan is to get them on hand and not take any orders until they are ready to ship. That was the original plan but when you get 25 orders in 2 weeks and only have 20 cores in circulation it's hard to have everything done in a speedy fashion especially when those cores in circulation take awhile to get back from customers.
We will be testing a X37+ for the Fiesta ST in the next month or 2, but they will not go into production until there are yet again proven performance benefits and factual number claims. It is very possible that the X37+ will not end up going in production at all, there is a limit to how much air you can flow through a factory frame turbo before you have to recast the housings. So, we will test theory and post results when available. Until then any emails regarding the X37+ and further testing will be forwarded to this post.