Is anybody else having Android auto issue?

[RhinoAl]

When I plug my phone into the USB cable it is telling me that the USB device is not recognized. It was just recently working well and I have had no problems until now. I tried new cables, disconnecting the battery and some other software type troubleshooting. My phone is still charging normally too. Thanks for any input

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[maestromaestro]

Is your SYNC 3 hub the 2 USB version? You didn’t convert from MFT/Sync 2?

 

[Gimlet]

I am having the same issue with my '17 2 USB version. I haven't updated the sync software in a long time, but the android auto is the latest with the new interface. I got a new cable which seemed to "seat" better in my LG phone, but now after a week it's back to the same issue. Not sure if it's the USB-C on the phone is worn (it's nearly a year old - the horror), I'm buying cheap grocery store cables, or if it is an actual software issue. It's become so annoying that I just rely on it for charging, and use bluetooth without AA for listening to Pandora -

 

[RhinoAl]

I have a 2016, 2 usb, I'm using a google pixel 2xl. I had also wondered if it were the usb connection from the phone if it were some way damaged or worn out from plugging it in so many times. I honestly didn't even realize recently how much I was using AA and waze on a regular basis.

 

[maestromaestro]

I have a 2016, 2 usb, I'm using a google pixel 2xl. I had also wondered if it were the usb connection from the phone if it were some way damaged or worn out from plugging it in so many times. I honestly didn't even realize recently how much I was using AA and waze on a regular basis.

Install a usb cable permanently. If you worry about the C-usb jack on the phone, get one of the cables that uses a magnet to attach different tips, and keep the C-usb connector in your phone all the time.

 

[Raziel510]

I have a 2019 and was having connection issues but I found out it was the USB cable on the type C side that was causing the problems. It seems loose I still have the error message pop up once in a while. I just unplug it and replug it.

 

[RhinoAl]

So I tried my mom's phone today and it worked as it normally would. It definitely seems like its my phone. I guess its time to get a new one I suppose

 

[danbfree]

Are anyone with issues using Android 10 by chance?

 

[RhinoAl]

I actually didn't know the update was out, so I am just downloading and installing now. Also I have read that there is a way to run android auto wirelessly using the WiFi. Can anyone confirm that this is real?

 

[DEss]

I actually didn't know the update was out, so I am just downloading and installing now. Also I have read that there is a way to run android auto wirelessly using the WiFi. Can anyone confirm that this is real?

It is, but you'd have to get a new head unit.

The 'device not recognized' message - is that on the sync 3 screen or your pixel screen?




DEss

 

[RhinoAl]

It is, but you'd have to get a new head unit.

The 'device not recognized' message - is that on the sync 3 screen or your pixel screen?




DEss

Wow, that's lame. It's on my sync screen. Im pretty sure it says USB device not responding actually.

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[DEss]

It's on my sync screen. Im pretty sure it says USB device not responding actually.

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When you check the pixel while it's plugged in, what is your usb preference set to?




DEss

 

[RhinoAl]

When you check the pixel while it's plugged in, what is your usb preference set to?




DEss

It doesn't even show up as connected, just charging.

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[DEss]

It doesn't even show up as connected, just charging.

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What if you plug your phone into your desktop?




DEss

 

[RhinoAl]

What if you plug your phone into your desktop?




DEss

It says USB not recognized

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[DEss]

It says USB not recognized

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Well, if we assume you have the proper drivers on your desktop, and that it used to be recognized there, then i think your issue isn't with android auto but with your pixel usb. Try different cables - that sometimes helps.




DEss