Compass module

[JPGC]

Has anyone here had issues with the compass module ( the box attached to the windshield next to the rear view mirror) coming loose? The direct sunlight and heat here in Florida is melting the glue that holds it on the windshield.

 

[MKVIIST]

I live in AZ and don't have any issues.

 

[lessard.dcj]

Canada, No issues here

 

[JPGC]

Mine has came loose 3 times now as in hanging down by the wires when I get into the car. I just take it and line it up back on the windshield to try to make it stick back up, but it's not sticking as well the more this happens. I'd like to think I could just put a better glue or something on it to make it stick better but I don't want to not be able to remove it if I ever have to replace the windshield. I'll just have to take it to Ford and have them remove the old glue and reinstall it.

 

[FordService]

Has anyone here had issues with the compass module ( the box attached to the windshield next to the rear view mirror) coming loose? The direct sunlight and heat here in Florida is melting the glue that holds it on the windshield.

Mine has came loose 3 times now as in hanging down by the wires when I get into the car...I'll just have to take it to Ford and have them remove the old glue and reinstall it.

If you'd like me to loop in your customer service manager on this, please let me know.

Meagan

 

[uglydogrally]

Has anyone here had issues with the compass module ( the box attached to the windshield next to the rear view mirror) coming loose? The direct sunlight and heat here in Florida is melting the glue that holds it on the windshield.

Happened to me. I'm in Canada, it was like that since day one. Brought it to the stealership and they couldn't get it fixed so the tape was not visible. I have to take it back in this week.

 

[iso100]

So that's what that thing is...

 

[JPGC]

If you'd like me to loop in your customer service manager on this, please let me know.

Meagan

Thanks, but the problem is, is that if they are going to use the same glue/ tape as factory, then the problem will come back. I am, going to the dealership when I get time and I will ask if they have a better solution that what it had on it from the beginning.

 

[JPGC]

Just parking in the shade as much as possible at the moment, lol

 

[Mottofoxr1]

Same thing happened to me ...went to Home Depot and bought small roll of 3M double sided adhesive and applied 2 strips onto module and held it firmly against windshield for about 2 minutes ..hasn't moved for weeks now ...👍

 

[JPGC]

Same thing happened to me ...went to Home Depot and bought small roll of 3M double sided adhesive and applied 2 strips onto module and held it firmly against windshield for about 2 minutes ..hasn't moved for weeks now ...👍

Can you see the the adhesive through the windshield or is it the clear adhesive that you used?

 

[Mottofoxr1]

It's grey so since that portion of window has that blacked out area it's very hard to see..,and it's a great temporary fix till ford has better fix than what they are using now ...

 

[FordService]

Thanks, but the problem is, is that if they are going to use the same glue/ tape as factory, then the problem will come back. I am, going to the dealership when I get time and I will ask if they have a better solution that what it had on it from the beginning.

Alright. Keep me in the loop when you head to the dealer.

Meagan

 

[Mottofoxr1]

Will do ...

 

[JPGC]

Will do as well

 

[uglydogrally]

It's grey so since that portion of window has that blacked out area it's very hard to see..,and it's a great temporary fix till ford has better fix than what they are using now ...

Dealership I went to tried a few different 2 sided tapes, and the tech wasn't happy since he could see the tape Through the windshield.

I agree not to use the same stuff that was there. As inexpensive as two-sided tape is, I'd rather them fix it so it's a known issue.

 

[uglydogrally]

We need a Meagan in Canada!

 

[Mottofoxr1]

I agree

 

[FordService]

We need a Meagan in Canada!

I agree

You guys do have a Me for Canada; her name is Brittany. She's not currently on this forum, though.

Here are some options:
1) Send me your VIN, odometer reading, best daytime phone number, full name, and dealer name/location, and info about your concern that I can pass along to her. Please put something about Canada in the message title so I know before I open it.
2) Reach out to her on Facebook.
3) Reach out to her on Twitter.
4) You can also call the Canada Customer Relationship Center, but you will not be connected to Brittany. As Social Media Specialists, we do not have a phone line or public email. That number is 1-800-565-3673 (M-F 8:30AM to 8:00PM EST).

Meagan

 

[Mottofoxr1]

Meagan ...what is your official title with the Ford Corp..just curious ...