OK so this happened to me today, felt like venting, thanks for listening:
Just installed control arms, struts, and sway links on my '00 Insight. It rides like a dream now. Needed an alignment. Went to reputable shop.
People, they told me they couldn't align the car because the tie rods were "seized" and that they couldn't align the car until they were replaced. Now I was just under the car wrenching Saturday, there is no rust, everything is clean. So.....I said no thanks and they tried to charge me $34.95 for doing nothing to my car. After some creative diplomacy I left without paying and drove straight to the Honda dealer.
Honda dealer has a $89.95 alignment special! Yeah, cheap! They do the alignment, no issues, car rides straight and true and perfect. I ask the guy how the tie rods looked, he says no issues at all. Ah, I knew it, those bastards! However he did say about one of my front CVs the following: "Outer boot torn, grease is everywhere" (direct quote, have it in my hand) and the CV needed replacing to the tune of $1095.33. Uh.....insert Beavis sound effect.
Grease everywhere? Huh? I was just under the car Saturday installing all that stuff! No grease anywhere, the car was super clean! But...the man has a picture! He shows me. Area around CV boot has green grease splattered a bit.
Parenthetical: CV grease is black, I know this well, have filled them myself. The grease I used to lube my new links Saturday, however is green. I also applied it to the CV spindle to help it engage the hub upon reassembly.
As expected a bit of that grease on the spindle got here and there. But no CVs are torn or compromised! Those dinguses wanted to charge me $1095.33 for something that wasn't even broken!!!! And...both times upon leaving both shops my car was not the way I left it - my belongings were scattered at
mechanic service, seat adjusted improperly, A/C left on (I had it off both times, they turned it on and left it on both times).
It ended well...I asked to talk to the mechanic and explained the green lube and he was very kind about it and admitted his error. And, he aligned my car perfectly. But WTF people???????
In the end, I live by this motto when it comes to my cars: NO ONE TOUCHES MY CARS. Unfortunately there are some things I can't do, like alignment. I feel my anal sphincter tightening every time I pull in to a repair shop for this reason, and it happened twice today. Maybe I'm being a prick, and if I am I'll own it....I try to give people the benefit of the doubt in every circumstance, but sometimes it gets to me.