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The NEW: revo RT330 turbo kit is here!
- Thread starter ron@whoosh
- Start date
No you would go back to the original sale of the part to clear any issues and they deal with the vendor....NOT THE CONSUMER. You sell something....you back it.....you fix all known issues and then quit selling the parts after all is said and fixed. True business practice right to the T.
Sent from my SM-N950U1 using Tapatalk
Sent from my SM-N950U1 using Tapatalk
I am pretty sure Ron and Adam @tuneplus are both working on a solution and being the guy that he is will probly post a fix when they find one. Adam told me about the problems with the turbo when I asked him what turbo to go with and said he was working on a solution.
Sent from my SM-G965U using Tapatalk
Sent from my SM-G965U using Tapatalk
OP
Thread Starter
#113
Thread Starter
#113
you are correct
revo and Turbo Technics
We had a conference call yesterday actually with Turbo Technics.
I'm communicating with the customers that own the kit, including those that purchased the kit from other revo dealers, not just whoosh motorsports
It's not vital to update the forum members with progress until there's a solution.
Some of the recent comments in here are are inappropriate yet not surprising from 2 members so I'm just learning how to use the ignore feature![[thumb]](/images/smilies/icon_smile_thumb.gif "Thumbs Up [thumb]")
All of the complaining from the actual revo kit owners is warranted and fully understandable
Once there is a resolution I'll post more details of the hows/whys
revo and Turbo Technics
We had a conference call yesterday actually with Turbo Technics.
I'm communicating with the customers that own the kit, including those that purchased the kit from other revo dealers, not just whoosh motorsports
It's not vital to update the forum members with progress until there's a solution.
Some of the recent comments in here are are inappropriate yet not surprising from 2 members so I'm just learning how to use the ignore feature
All of the complaining from the actual revo kit owners is warranted and fully understandable
Once there is a resolution I'll post more details of the hows/whys
This is all I wanted to see happen a solution for people with a $2600 paperweight
I'm sorry I helped bring this to light. It's just wrong to me to see people being told there basically S.O.L. which is what I revo owner friend of mine was telling me until just now.
I hope you do the right thing and take care of YOUR customers. I really don't care if you ignore me. I am just trying to help the community.
I've spent a lot of money with you though. I find this to be a great way of saying thanks to a loyal customer.
Sent from my SM-G965U using Tapatalk
you are correct
revo and Turbo Technics
We had a conference call yesterday actually with Turbo Technics.
I'm communicating with the customers that own the kit, including those that purchased the kit from other revo dealers, not just whoosh motorsports
It's not vital to update the forum members with progress until there's a solution.
Some of the recent comments in here are are inappropriate yet not surprising from 2 members so I'm just learning how to use the ignore feature
All of the complaining from the actual revo kit owners is warranted and fully understandable
Once there is a resolution I'll post more details of the hows/whys
revo and Turbo Technics
We had a conference call yesterday actually with Turbo Technics.
I'm communicating with the customers that own the kit, including those that purchased the kit from other revo dealers, not just whoosh motorsports
It's not vital to update the forum members with progress until there's a solution.
Some of the recent comments in here are are inappropriate yet not surprising from 2 members so I'm just learning how to use the ignore feature
All of the complaining from the actual revo kit owners is warranted and fully understandable
Once there is a resolution I'll post more details of the hows/whys
I hope you do the right thing and take care of YOUR customers. I really don't care if you ignore me. I am just trying to help the community.
I've spent a lot of money with you though. I find this to be a great way of saying thanks to a loyal customer.
Sent from my SM-G965U using Tapatalk
OP
Thread Starter
#119
Thread Starter
#119
I don't know what happened with the other companies and why anyone thinks this situation is anywhere near the same
The revo RT330 kit is a product manufactured by a company and sold through mine as a dealer.
If there is an engineering flaw with the design of said kit or part, I will in any and every way help facilitate resolving the issue with the manufacturer. The difficulty here is this manufacturer is overseas but that's my specialty so it's really not a huge deal. There is a process to go through however and we will go though said process and take the proper steps.
If revo and Turbo Technics fail to resolve the issue in a manner that suits all involved I'll make sure my customers will be taken care of as I do with all of my customers.
The revo RT330 kit is a product manufactured by a company and sold through mine as a dealer.
If there is an engineering flaw with the design of said kit or part, I will in any and every way help facilitate resolving the issue with the manufacturer. The difficulty here is this manufacturer is overseas but that's my specialty so it's really not a huge deal. There is a process to go through however and we will go though said process and take the proper steps.
If revo and Turbo Technics fail to resolve the issue in a manner that suits all involved I'll make sure my customers will be taken care of as I do with all of my customers.
