How can you have faith in a product because we refuse to go back, and forth with trolls? I don’t understand your logic there. This is one platform we sell products for out of many. No we will not be here 24/7 to answer questions or critiques. Major updates will be reported, and we will do our best to answer questions. If that drives you from being interested in the unit so be it. We have learned over the years forums are a tool, and should be treated as such. Not as a place for social interaction, or arguing.
I mostly lurk on this forum, but for some reason, your posts make me want to speak up. I'm not sure if you're aware, but you're just as much a part of the 'instigation' as some others.
1) It's so confusing how you can have such disregard (and lack of awareness) of how to interact with other individuals (especially as an ambassador of a product). Also, how can you say the forum is not a place for social interaction? Whether you agree or not, this is a community. You're obviously posted in this community because there are lots of potential buyers...
2) I honestly feel like you are calling every person you don't like a 'troll'. That's not how trolls work... others are entitled to their opinion and calling them a troll doesn't make you RIGHT.
3) Time and time again, I wonder why you're the person in charge of public relations.
It seems like there are a number of people who
are interested in your product (personally, I am absolutely uninterested, not even considering all the 'reports' of the concerns about the brand, but purely based on the childish back-and-forth responses and your trouble responding like an adult in general. But
I humbly request that you listen to your own advice and ONLY publish updates instead of going back-and-forth with forum members...