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That mbrp quality

Perfblue15

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#1
So I did a long drive/canyon run today and noticed my exhaust was rattling and generally louder then normal towards the end of the run, banging around a lot and I could even swear I heard a leak so I got home, jacked my car up and found this.



The muffler/resonator completely broke/failed where the piping is welded to it. I have placed an email and call to mbrp and I'm waiting to see their response I really hope they make this right soon as I daily drive my car and it is now way to loud to drive. Honestly though I am really disappointed in their quality control the exhaust is less the 6 months old and I live in souther California so rust is not a factor.

I just wanted to post this thread to document how my experience with mbrp custom service goes and so how others' experiences were.
 


no-pistons

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#2
My customer service experience with MBRP was terrible! Hopefully your experience will be different.
 


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#3
Holy sheeeit, that's ugly. I hope that's not the same fate mine will suffer! Thus far it's solid. Fingers crossed.
 


OP
Perfblue15

Perfblue15

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Thread Starter #5
I hope they take care of this otherwise I will blast it around everywhere.

I think I'm just gonna replace it with a 3 inch cherry bomb and convert my dp to 3 inch at the same time and make lemons from lemonade not that I wanted to convert to a full 3 inch at this time, but I feel it will be a good foundation mod for when I go big turbo.
 


dyn085

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#6
Every company has faulty products at some point or another. I haven't had a problem out of my MBRP on my FoST and can't really recall anyone else having issues either, but sometimes it happens. Hopefully they get it resolved for you.
 


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#7
My friend that owns an exhaust shop that's been around for 25+ years doesn't even stock MBRP products because of all the problems he has encountered with them.
 


Hijinx

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#8
Over 5k miles and a winter on mine. It's been just dandy.

Edit- I have the aluminized one; not SS.
 


frankiefiesta

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#11
That's definitely not true, actually.

Or are you saying that the only acceptable parts are Mountune parts because they're so astronomically expensive?
Since you want to be so extreme about it let me correct myself.

When it comes to quality, durability, and performance, most of the time a more expensive and higher quality part will last longer and outperform it's less expensive counterpart.

A $400 exhaust like the one above will fall apart before a $600 Cobb exhaust or mountune, yes.
 


OP
Perfblue15

Perfblue15

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Thread Starter #12
Since you want to be so extreme about it let me correct myself.

When it comes to quality, durability, and performance, most of the time a more expensive and higher quality part will last longer and outperform it's less expensive counterpart.

A $400 exhaust like the one above will fall apart before a $600 Cobb exhaust or mountune, yes.
This is just the wrong way of thinking. You should not have to purchase top of the line ultra marked up products for them to work. Let's be realistic how much money should some piping and a single resonator cost. Personally I paid about 500 shipped for my exhaust which was not cheap imho, considering I've bought stainless steel DUAL exhaust cat backs for my mustang for around 350-400. The problem here is clearly mbrp's resonator completely failed me. I've never seen this happen on another FiST so I posted my experience. I'm sure I got a defect and not the norm as i had an mbrp cat back on my 05 ZX3 (which cost me $300) and lasted fine for 5 years till I sold the car.

But thanks for your opinion. I understand the MBRP is not the most expensive exhaust in the world but that does not mean it should have failed in 3 months of normal use like it did.
 


dyn085

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#13
Since you want to be so extreme about it let me correct myself.

When it comes to quality, durability, and performance, most of the time a more expensive and higher quality part will last longer and outperform it's less expensive counterpart.

A $400 exhaust like the one above will fall apart before a $600 Cobb exhaust or mountune, yes.
It's extreme for a reason, and your earlier blanket statement was just as extreme-mine was just more direct.

This is just the wrong way of thinking. You should not have to purchase top of the line ultra marked up products for them to work. Let's be realistic how much money should some piping and a single resonator cost. Personally I paid about 500 shipped for my exhaust which was not cheap imho, considering I've bought stainless steel DUAL exhaust cat backs for my mustang for around 350-400. The problem here is clearly mbrp's resonator completely failed me. I've never seen this happen on another FiST so I posted my experience. I'm sure I got a defect and not the norm as i had an mbrp cat back on my 05 ZX3 (which cost me $300) and lasted fine for 5 years till I sold the car.

But thanks for your opinion. I understand the MBRP is not the most expensive exhaust in the world but that does not mean it should have failed in 3 months of normal use like it did.
^ Exactly this.

I, for whatever reason (probably my experience in aviation), tend to be overly-easy on product failures because I have seen so many of them in my life. I never intend to fully discount the failure, but my opinion tends to lie in the manufacturer's response. A failed product with excellent customer service is one situation; a failed product that you are forced to eat the expense on is another.

This is why I appreciate threads like this. Not only is a possible issue brought to light to evaluate possible trends, but others can weigh in if they also have problems and the customer-service aspect can be watched by the community. Whether it's an isolated incident or a possible trend has yet to be seen, but we can't base the product value on the initial purchase price without supporting data.

Anybody that knows my experience/relationship with V-Maxx in the Focus community will understand...
 


frankiefiesta

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#14
Didn't mean to get you guys all worked up. And I agree the catback should not be falling apart so quickly or at all for that matter. Just ironic it's at the same price point as an eBay exhaust. Maybe it's material they use, or the weld, whatever it is I hope you get the issue resolved and your replacement doesn't fall apart.
 


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#15
That's definitely not true, actually.

Or are you saying that the only acceptable parts are Mountune parts because they're so astronomically expensive?
Wow you are so annoying and argumentative. I infrequently browse the forums and you already get on my nerves. This comment was not constructive in anyway and didn't add much to the OP. I usually don't make these kinds of posts but I'm sure if enough people tell you they dislike you, maybe someday you'll rethink your crappy personality.
 


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